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MEW sends ‘e-mails’ to 3m to settle unpaid bills
March 10, 2015, 8:48 am

Safety and functionality of generators to be tested

The Ministry of Electricity and Water (MEW) sent emails to three million out of 10 million consumers, encouraging them to settle their unpaid bills within the specified period, reports Al-Anba daily. Affirming the other consumers will receive emails later, Assistant Undersecretary for Consumers Affairs Abdullah Al-Hajiri said this is part of a new mechanism and procedures taken by the sector to maintain close and direct contact with the consumers in order to inform them about their debts.

He confirmed this step has yielded positive results, such as increasing revenues. He believes this is a good way of protecting public funds. He asserted the ministry is keen on easing procedures for consumers to pay their debts and to fully benefit from electricity and water services, in accordance with the directive of Minister Abdul Aziz Al-Ibrahim.

Moreover, the ministry has asked other ministries and governmental institutions to guarantee the safety and functionality of backup generators. Sources clarified this is a way of warning these institutions on the possibility of cutting power supply if they reach their consumption peak.

Sources said the ministry officials have discussed the issue with a number of institutions, including the ministries of Interior and Defense and Kuwait Municipality. Sources added the backup generators were not used during emergency cases last summer, indicating the institutions must check the generators to ensure they will operate automatically in case of emergency.

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