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Ooredoo offers online live chat to support clients
June 5, 2014, 8:58 am

Available 24/7 to answer queries and provide technical support

Ooredoo in Kuwait, a member of Ooredoo Telecom Group, revamped its new website in which it offers live chat customer support. The telecom operator has expanded the online customer support team, ensuring that customer care representatives are available to answer questions around the clock. Ooredoo wants to make sure that customers get the support they need on every front.
As a community-based company, Ooredoo aims to enrich the lives of its customers through providing them with better telecommunication services.

As part of that, the company has paid considerable attention to ensuring that customers’ experience is smooth and without hurdles, though its reliable customer service, its reliable network and well-trained staff. Ooredoo in Kuwait aims to introduce a new portfolio of services in the coming weeks. 

Ooredoo Group has officially announced the rebrand on 25 February 2013 at the GSMA Mobile World Congress 2013 in Barcelona, Spain. The new brand, since then, is being adopted by Ooredoo companies across its footprint, and has received international recognition with a series of awards at major global events. The company was recently named “Best Mobile Operator” at the World Communication Awards.

Ooredoo is a leading international communications company delivering mobile, fixed, broadband internet, and corporate managed services tailored to the needs of consumers and businesses across markets in the Middle East, North Africa and Southeast Asia. It has a customer base of more than 95 million and reported revenues of US$ 9.3 billion in 2013.

It operates in some 14 countries including Qatar, Maldives, Tunisia, Algeria, Palestine, Myanmar, Iraq, Indonesia, and Oman. Ooredoo has been the fastest growing telecommunications company in terms of revenue since 2006.

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