Expats suffer due to ineptitude of residence department staff

A number of expatriates in telephone calls to a local daily have expressed their dismay at the frequent mistakes made by staff in the residence affairs departments, especially those related to the Latin names of expatriates or passport numbers following the cancellation of residences stickers on passports which came into effect on 10 March, 2019, reports Al-Anba daily.

The expatriates pointed out that they have discovered these mistakes after the civil cards were issued for them and this means they have to visit the Ministry of Interior again to correct the errors for which they are not responsible.

In a sign of unfairness, they are obliged to pay fees to reissue the civil card again.

The expatriates said this is not limited to checking with the residence affairs departments in the six governorates of Kuwait and the Public Authority for Civil Information, but the problems faced is greater when they are at the airport where the immigration officials discover the mistake.

This is a bigger dilemma. Some of the expatriates said they had to cancel travel plans and as a result lost a lot of money because of the mistakes they have not committed. They expressed the hope that the people concerned will scrutinize the transactions before they are completed.

Source: Al-Anba daily